Training Services:

1. Arrange the original engineer to install and debug the equipment, and conduct the training of equipment function explanation, software use training, equipment use and daily maintenance training to the designated personnel of the customer.
2. In case of force majeure, arrange the original engineer to conduct online video training: including installation and debugging after equipment unpacking, equipment function explanation training, software use training, equipment use and daily maintenance training.
3. In case of force majeure, invite customers to our company for training: including installation and debugging after equipment unpacking, equipment function explanation training, software use training, equipment use and daily maintenance training. Choose the training method according to the actual situation


After-sales service:
The quality of the products provided by us is in accordance with the technical specifications issued by it or the standards separately agreed by both parties in writing.

The shelf life of the product is 1 year from the date of acceptance, or 12 months from the date of delivery. For the replacement part, the quality assurance period is 1 year after the installation of the part.
Exclusive VIP after-sales service wechat group, fault response time of 2 hours, solve problems in the use process, answer questions about 3D printing materials research;

Our modular design, the user without the presence of the manufacturer's technical personnel can also be their own routine module replacement and debugging, troubleshooing, if the user can not solve the problem, can negotiate maintenance personnel to arrive at the scene to solve.